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Thank a Caregiver
Do you have a compliment or positive story about our caregivers that you would like to share?
Click here to submit your compliment online.
“I recently stayed at your hospital after going through the ER. I arrived in the ER on Tues. Feb. 9 and after testing and examinations I was admitted to the 6th floor of the hospital. I was discharged on Thurs. Feb. 11. During my stay in the ER and in my room I did not receive what I have read on your walls as "very good care". On the contrary, I received great care!! From the ER: Dr. Dostal and RN Carrie to my assigned RN's: Emily, Michelle S. and Vivian to the assigned Techs: Kenneth and Bernice. I was treated with so much empathy, courtesy, professionalism and care that I felt that I needed to make you aware of this. So the next time I visit St. Catherine's be it as a patient or visiting a patient and I don't see all or any of the above named people as employees of the month I'll know that you either didn't receive my e-mail or care to reward them for a job well done.”
- Richard
“I am pleased to say that I had the best time with the nurses of St. Catherine Hospital in the Family Birthing Center and as well as my doctor, Dr. Hu. I want to thank you with all of my heart on my delivery and my stay at the hospital.”
- Samantha
“This letter is to applaud Dr. Dostal for her excellent treatment of my husband, Ivory, when he entered the ER on May 5, 08 with the tips of two middle fingers on his left hand horribly mangled by a lawn mower. Dr. Dostal admitted she had never worked on this type of injury, but said she would do her best to make his fingers look as normal as possible. She carefully snipped triangles of skin, expertly sewed them over his finger tips then referred him to a hand specialist who praised her work. Over the months, my husband's fingers went from disfigured stubs to fingers so normal looking, it was difficult to tell which hand had suffered the damage. Thank you Dr. Dostal for a job well done. ”
- Marjorie
“On Thursday, January 27th, my 92 year old father was scheduled for a same day surgery procedure. Frances and Mary Beth in SDS were outstanding in the care they provided my father. I could not be more pleased with the care and consideration given to him. But as I walked around the hospital, every employee I encountered further amazed with a friendly "hello" or "may I help you". I had always had the Ritz Carlton Hotel in Naples, Florida, a world class 4 star hotel, at the top of my list for customer service, but I now have a new standard in St Catherine Hospital. I don't know how you do it, but everyone I met seemed sincere in their desire to be of service. I have been in Human Resources for over 30 years and so I understand the issues with changing a culture and I commend you all on having done an exceptional job of establishing the highest level of customer service I have encountered. ”
- Bill
“On Sunday night I was injured while on the job. I was calling for help for a few minutes and someone from Lab came and rescued me! (I am sooo sorry, I totally forgot your name, but without you, who knows how long I would have been stuck there. THANK YOU SO MUCH!!) I was sent to the Emergency Department. It felt weird being on the patient side instead of the worker side. But let me tell you, I was more than pleased with the care I received. Triage and registration were awesome..they helped get me into a room and made sure that I was comfortable. The ER staff came directly in and told me what was going to happen. Dr. Deshaies was next and told me he was sending me to X-Ray. The X-Ray staff quickly performed their test (Thanks to VAL and LAURA!!) and sent me right back to my room. Before I knew it, I was on my way out the door thanks to the speediness of our ER department. Everyone made me feel at ease because I was obviously in a lot of pain and very nervous. Special thanks to Tom in ER and JON in SECURITY. Sunday night made me realize just how proud I am to work at St. Catherine Hospital. WE TOTALLY ROCK!!”
- Brandon
“I would like to thank everyone that was involved in taking care of my mother Gennie Davis until her passing. I would truly like to thank the Acute Rehab floor from the nurses, aides, social workers and Dr. DeLeo. It was so amazing how well they took care of her. There are not enough words to let you all know how much it meant to me and my sister. Thank you very much and also I would like to thank a few people on 6West - you know who you are. They also did a good job when she was on that floor and also IMCU. It is nice to know that we have caring people in this world. And also my department for going the extra mile when I was off. Thank you all so much. ”
- Love always, Charoun, Communication Dept
“The Nuclear Medicine staff - Monica, Uday, Tom & Liz were amazing!! They explained every detail of my test, kept me warm and comfortable and reassured me along the way. A very pleasant experience. Thank you Nuclear Medicine!”
- Linda
“Mary Darnell, NP at St. Catherine Hospital's Med-Clinic was very professional, caring and quick in treating me. She provided information about my illness and continues to make sure that I am ok. Thank you, Mary and the Med-Clinic staff for providing quick, quality, care in a pinch!”
