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Quality

Committed to Your Care

Our hospitals are committed to providing the safest and highest quality care to our patients. As part of our ongoing efforts to improve our service, we participate with numerous agencies to monitor and report performance.

Keeping You Safe

We are a member of the Northwest Indiana Patient Safety Coalition (NWIPSC). This group works together to make Northwest Indiana healthcare among the safest in the nation. You can find more information about the Northwest Indiana Patient Safety Coalition at www.nwipsc.org  

In addition, Leapfrog Group, a national advocate for hospital transparency, gave Community Hospital and St. Catherine Hospital an A grade for hospital safety, the highest possible score. The hospitals were two of only 98 hospitals in the country that received this grade. The score represents each hospital’s overall performance in keeping patients safe from preventable medical errors, accidents, injuries and infections while they are in the hospital. To learn more, visit http://www.hospitalsafetyscore.org/about-us/about-the-leapfrog-group

Preventing Patient Harm

Our hospitals are part of the Hospital Engagement Network, an initiative designed to reduce patient harm by implementing best practices proven to reduce hospital-acquired conditions. In fact, St. Catherine Hospital is featured on the HEN website. For more information, go to www.hret-hen.org

Preventing Infection

We participate in a program aimed at reducing and preventing hospital-acquired infections. Washing your hands is the most important thing you can do to prevent infection. We provide hand sanitizers at multiple areas in our hospitals, including convenient locations by the elevators where guests can cleanse their hands before visiting their loved ones. You can learn more about our specific infection rates at www.medicare.gov/hospitalcompare.

Keeping You Safe

We are a member of the Northwest Indiana Patient Safety Coalition (NWIPSC). This group works together to make Northwest Indiana healthcare among the safest in the nation. You can find more information about the Northwest Indiana Patient Safety Coalition at www.nwipsc.org  

In addition, Leapfrog Group, a national advocate for hospital transparency, gave Community Hospital and St. Catherine Hospital an A grade for hospital safety, the highest possible score. The hospitals were two of only 98 hospitals in the country that received this grade. The score represents each hospital’s overall performance in keeping patients safe from preventable medical errors, accidents, injuries and infections while they are in the hospital. To learn more, visit http://www.hospitalsafetyscore.org/about-us/about-the-leapfrog-group.

Patient Resources

We value the trust our patients place in us and encourage patients to take an active role in their own care. There are a number of different agencies that evaluate, compare and rate hospitals. Listed below are good sources of information to help patients make informed decisions about their care.

Joint Commission Quality Check
Joint Commission Quality Check is a comprehensive guide that compares healthcare performance in a number of key areas. You can find information on Community Healthcare System hospitals by entering the hospital name, city, state, or zip code.

Hospital Compare
Hospital Compare offers information on how hospitals in our area care for adult patients with certain medical conditions such as heart attacks, heart failure, pneumonia, and surgical care.

Agency for Healthcare Research and Quality

The Agency for Healthcare Research and Quality provides the latest evidence-based resources for a wide range of health conditions.

Indiana Patient Safety Center
Indiana Hospital Association’s Patient Safety Center provides information on creating a culture of patient safety and instituting highly reliable systems to prevent harm.