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About Us

SpaPointe is a total body and hair care center, located on the ground floor of Community Hospital Fitness Pointe.

Although Fitness Pointe members enjoy the convenience of our high quality services and products, SpaPointe is also open to non-members.

We offer a variety of services to pamper you including haircuts and styles, nail care, massage, facials, specialty body treatments and wraps.

Loyalty Program & Incentives

For every dollar spent, loyal guests begin earning money that can be used toward future services or products. The best part is that we keep track…no more cards to keep in your wallet or purse!

We want more guests like you so please share SpaPointe with your friends and family! For each new client that you send to SpaPointe, $10 will automatically go into your Loyalty Bank to be used toward future products and/or services. Just our way of saying "Thank you for being a Loyal SpaPointe guest!"

New Fitness Pointe members receive 50% off any new service on their first visit to SpaPointe.

Community Healthcare System employees receive 15% off all SpaPointe products!

Gift Certificates & Spa Packages

Not sure what to get that special someone? All gift certificates are customized to fit your needs and ready to be presented in a classic envelope or a beautiful gift box to suit any occasion.

Allow our team to help you create the perfect SpaPointe Day, including bridal packages, full day escapes, couples' services and more…Not sure what to get that special someone?

All gift certificates are customized to fit your needs and ready to be presented in a classic envelope or a beautiful gift box to suit any occasion.

Child Care

For your convenience, child care is available through Community Hospital Fitness Pointe® for up to 2 hours for a minimal fee.

Please call 219-924-5348 if you have any questions about the child care area.

Child care hours of operation are:

Monday - Friday: 8 a.m.-8 p.m.
Saturday: 8 a.m.-1 p.m.
Sunday: Closed

Cancellation Policy

If you need to cancel or reschedule an appointment, please let us know 24 hours in advance to avoid a cancellation fee.

Non-Tipping Policy

SpaPointe does not accept tips for the services we provide. We consider your continued patronage and referral of family and friends as the kindest sign of your appreciation.

Guest Etiquette

While at SpaPointe, please refrain from using cell phones to enhance the comfort and enjoyment of all guests receiving services.

Please leave jewelry and other valuable belongings at home as we are not responsible for personal property.

Our Customer Guarantee

We want all of our guests to be thrilled and completely satisfied with each experience. We guarantee our products and services when the following conditions exist:

Services

A consultation with the technician and/or manager must be scheduled within 48 hours of the service in question.

Refunds may only be approved by management after attempts to obtain a satisfactory result have been performed by a SpaPointe professional.

The Alteration Service must be scheduled within one (1) week of the original service unless SpaPointe recommends otherwise.

All Chemical Services are guaranteed when the prescribed SpaPointe products are purchased.

Additional charges may be necessary; for example, if you received the service you desired but now wish to "add a little more color" or "take it a little shorter," etc.

Products

All SpaPointe Products are 100% guaranteed if recommended by one of our professional technicians and returned within one (1) week of purchase.

Payment

We accept all major credit cards.

Related links

Fitness Pointe
Community Healthcare System
SpaPointe Facebook page